1. Always use English language, with the exception of specific channels.
- Talk about Flyff, with the exception of specific channels.
- Use the right channel for your message and with the appropriate language.
- Discussions about Flyff private servers, sex, religions, politics, drugs, and sensitive/controversial topics in general are prohibited.
- NSFW is prohibited aside from 18+ NSFW channels on Discord. This server doesn't provide any for a good reason! Please refrain from posting NSFW or edgy content in this server.
2. Life in a community is about being part of something greater. You owe it to anyone on this server to be respectful, courteous, and humble.
- Non-exhaustive: Disrespectful behavior, excessive trolls, toxicity, persistent negativity, hateful content, defamation, bad-faith towards moderators and other provocations are prohibited.
- Insults towards a Staff member will result in a permanent ban.
3. You are not allowed to spam tag users nor directly tag or send pm to a Developer unless he is currently talking to you.
- Overall, no ping abuse on staff is tolerated.
4. Do not publish any personal information about yourself or others.
5. All manners of publicity, advertisement, or sponsoring are prohibited unless approved by the Staff.
- You can post Flyff related content in the appropriate channel.
6. Nicknames, profile pictures, and descriptions must match our rules and Discord policies.
- Using these to troll, hoist, advertise, provoke is prohibited.
7. GMs and Moderators are sovereign in their assessment of the rules and in their judgment.
- Sanctions for disrespecting rules can be taken on Discord, in Game, or both.
- If you have any inquiries, contact the modmail or open a ticket: @Modmail
8. Using another account to bypass a sanction will constantly result in a ban.
9. The use or discussion of hacks, bots, exploits, scams, thievery, real money transaction (RMT) are all prohibited.
- Do not link people to such content, even in an informative way.
- Do not sell your game items or accounts for real money or exchange items for the service.
- Doing so will lead to the immediate termination of your account and/or the account of the members who have acquired such game items or accounts.
ℹ️ Need a Moderator or Admin help? Check ❗・support-report
You further agree that these rules will apply to anyone that you allow to use your service account or User ID, and that you are personally responsible for the consequences (including termination of your account).
Gala Lab Terms of Service (ToS): https://galalab.helpshift.com/a/flyff-universe/?s=tos-privacy-policy&f=terms-of-service
Gala Lab Customer Support*: https://galalab.helpshift.com/a/flyff-universeDiscord
Discord Community Guidelines: https://discord.com/guidelines
Discord ToS**: https://discord.com/terms
ℹ️ Need a Moderator or Admin help? Check ❗・support-report
The Moderation team will always be pleased to help you out!
Here are several ways to get in touch with moderators and either get help or report rules breaking users In Game or on Discord.
- Anonymous Discord messages reports
- Right click on the message you want to report
- Then, click on APPS and select REPORT MESSAGE (see attached image)
Mods will see who reports, but other users won't!
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- Moderation Mailbox via DM - @Modmail
- Discord inquiries:
- Roles problems
- Report RMT traders
- Report rule-breaking content or discussion
- General Discord inquiry
- Active need for moderating in a Discord channel
- In-Game inquiries:
- Report bots
- Report RMT traders
- Report inappropriate behavior/discussion
- General In-Game inquiry
- Active need for moderating In-Game
Please, provide valid evidence!: https://galalab.helpshift.com/hc/en/12-flyff-universe/faq/893-how-to-provide-valid-evidence/
- We won't provide any support on Discord for:
- Discord / In-Game Punishment appeals
- In-Game account issues or support
- Billing issues
- Reports without any valid evidence
- In case of doubt, you can still ask your question using the Modmail. If your request doesn't match the moderator's field of competence, they'll redirect you towards the relevant resource (GM's, CM's, Devs, customer support, etc.)
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Gala Lab Customer Support: https://galalab.helpshift.com/hc/en/12-flyff-universe/contact-us/
XSOLLA Customer Support (Cash Shop): https://help.xsolla.com/